Privacy Policy for Ohpollyn
At Ohpollyn, we take your privacy seriously. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website (ohpollyn.com), make a purchase, or interact with our services. By using our site, you agree to the practices described below.
1. Information We Collect
We may collect the following types of personal information to provide and improve our services:
- Contact Information: Name, email address (e.g., [email protected] for communications), phone number, and shipping/billing addresses when you place an order or create an account.
- Payment Details: Credit/debit card information, billing address, and payment processing data (note: we do not store full card details—this is handled securely by our third-party payment processors).
- Account Information: Username, password (encrypted), and preferences when you register for an account.
- Browsing Data: Information about your interaction with our site, such as pages visited, products viewed, search queries, and device details (e.g., IP address, browser type, operating system) via cookies and similar tracking technologies.
- Communications: Content of messages you send to us (e.g., emails to [email protected], feedback, or support requests).
2. How We Use Your Information
Your personal information is used to:
- Process and fulfill your orders (e.g., shipping products, sending order confirmations).
- Manage your account (e.g., updating preferences, providing order history).
- Communicate with you about your orders, account, or promotional offers (you can opt out of marketing communications at any time).
- Improve our website and services (e.g., analyzing browsing data to enhance user experience, tailoring product recommendations).
- Protect our business and customers (e.g., detecting fraud, complying with legal obligations).
3. Sharing Your Information
We do not sell your personal information to third parties. We may share your data with:
- Service Providers: Third-party companies that help us operate (e.g., payment processors like Stripe, shipping partners like FedEx, email service providers) – these parties are contractually obligated to protect your information and use it only for specified purposes.
- Legal Authorities: If required by law, court order, or to protect our rights, safety, or property (or that of our users).
4. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or misuse. This includes encrypted data transmission, secure servers, and regular security audits. However, no online system is 100% secure—we encourage you to take steps to protect your account (e.g., using strong passwords, logging out after use).
5. Cookies and Tracking Technologies
Our website uses cookies (small text files stored on your device) to enhance your browsing experience. Cookies help us remember your preferences, track product views, and improve site functionality. You can manage cookie settings through your browser, but disabling cookies may limit some features of our site.
6. Your Rights
You have the right to:
- Access, correct, or delete your personal information (contact us at [email protected] to request this).
- Opt out of marketing emails by clicking the “unsubscribe” link in our messages.
- Request a copy of the data we hold about you (subject to applicable laws).
7. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The latest version will be posted on our website with an updated “Effective Date.” We encourage you to review it regularly.
8. Contact Us
If you have questions or concerns about this Privacy Policy or your personal information, please reach out to us at:
Effective Date: 2025.08.16